Duration : 2 Months Overview: ERP CRM -CRM is industry terms for software solutions that help enterprise
businesses manage customer relationships in an organized way. An example of a CRM
would be a database containing detailed customer information that management and
salespeople can reference in order to match customer needs with products, inform
customers of service requirements.
. Organizational Management
. Product Master
. Opportunity\Activity Management
. Sales Transactions
. Partner Determination
. Lead Management
. Marketing Planning & Campaign Management
. Personalized Forms
. Campaign Execution
Who Should Attend: The audience for this course is MBA (any stream), B.Com, CA, CS, PGDBM,
ICWA,BA,MA.,B.Tech or B.E
